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When someone dies far away from their nearest and dearest, the arrangements for the transfer of ashes may be complicated and can have an impact on our grieving process. At Stelae we offer this service to give families peace of mind at this difficult time.

Traslados

Transfer contact

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The personal data provided will be processed by ELYSIUS EUROPA, SL (STELAE), as the data controller. The purpose of the collection and processing of your data is to provide you with the contracted service, and if you authorise it, to send you commercial information. The legitimacy of the processing is based on your consent and the execution of the contract.

The personal data provided will not be transferred to third parties except in cases where there is a legal obligation, and may be communicated to other companies of ELYSIUS EUROPA, S.L. for internal administrative purposes or to suppliers necessary for the provision of the contracted service. The data provided will be kept for as long as the commercial relationship is maintained, and in any case for the years necessary to comply with legal obligations.

You may exercise your rights of access, rectification, limitation of processing, deletion, cancellation, portability and opposition to the processing of your personal data by sending your request to STELAE C/ Saragossa, 6 08830 Sant Boi de Llobregat or by e-mail to protecciondatos@stelaeservices.com.

You can consult additional and detailed information on Data Protection in our Privacy Policy.

Price of the transfer of ashes

When someone dies far away from their nearest and dearest, the arrangements for the transfer of ashes may be complicated and can have an impact on our grieving process. At Stelae we offer this service to give families peace of mind at this difficult time.

The cost of transferring ashes to another country or another city can vary depending on the distance and the administrative procedures required to carry out their transportation.


Get in touch with Stelae about the price of the transfer of your loved one's ashes. We provide a comprehensive, high-quality service so that you don't have to worry about any formalities or unforeseen costs.

Requirements for the transfer of ashes

What are the requirements for the transfer of ashes of a loved one? Although this will depend on whether the transfer is domestic or international, as well as other factors, legislation establishes how the transfer must be carried out and what documents are required.

Death certificates

Death certificates

For national and international transfer of ashes, it is necessary to provide the national and multilingual death certificate issued by the Civil Registry.

Cremation certificate

Cremation certificate

The cremation certificate is another document required when making any kind of arrangements with the ashes and/or their transfer. It is issued by the funeral company that carried out the cremation.

Identification documents

Identification documents

Legislation on the transportation of human ashes by air indicates that they must be clearly identified. Therefore, in addition to having the appropriate documentation, it is advisable to check whether there are any special requirements regarding the transfer of ashes by air with the specific airline company you are using.

Special urns

Special urns

Urns made of metal or those containing metal embellishments are not permitted when transferring ashes by air.

Additionally, due to their limited strength, urns made of biodegradable materials are not recommended, as they may be damaged during transport.

Transport permit

Transport permit

Generally, no health permit is required for the transfer of ashes, but this will depend on the destination country, as well as the policies of each airline.

For example, with Air Europa, the transfer of ashes is permitted, as long as the urn fits under the seat or in the luggage compartment. With Iberia, on the other hand, it is allowed as hand luggage, as long as an appropriate funeral urn is used, which is properly covered and concealed with secure, break-proof packaging.

Destination-specific regulations

Destination-specific regulations

In some countries, an ashes transfer permit may be required. This and other requirements are determined by the country of destination.

Consulate or embassy

Consulate or embassy

When a loved one dies outside Spain, it is advisable to contact the embassy or consulate to facilitate the arrangements with the funeral company. However, the cost of transferring the ashes must be covered by the family, unless there is a death insurance policy or similar.

At Stelae we offer the best quality-price related service for the transfer of ashes, taking care of all the necessary arrangements, regardless of the origin and destination.